Business and Media Transcription

SMARTdocs has been providing expert transcription services to some of Australia’s largest organisations since 2001. Because of our attention to detail and consistently high quality transcripts, about 70% of our business is repeat or referral, and many clients have been with us for many years.

 

Our expert team of typists is skilled in all types of audio transcription, including:

• Meetings and AGMs
• Interviews
• Conference calls
• Focus groups
• Panel discussions
• Presentations
• Podcasts
• Q&A
• Memoirs
• Oral histories

All major file formats can be transcribed, including video files and files generated from smart phones and tablets. On request, we can also provide specialist business transcriptions including conversational analysis transcription and captioning video file content.

We use highly experienced Australian typists, but our team includes specialists in other accents, including Asian, Indian and European.

SMARTdocs typists have a very broad range of transcription experience too. They’re very familiar with fields including business, finance, economics, investment and merchant banking, IT, HR, engineering, construction, accountancy, administration and health.

 

Our audio transcription service offers complete confidentiality and security:

• Audio files uploaded to our website are secured with 256 bit SSL encryption
• All typists sign confidentiality agreements with SMARTdocs
• We can also sign client confidentiality agreements where required
• SMARTdocs’ Privacy Policy adheres to the Privacy Act 1988.

 

Our standard timeframes are:

• 1 – 2 days
• 5 – 7 days
• 7 – 14 days.

Audio minute limits apply to 1-2 day turnaround.

 

Who are our clients?

They include major national insurance companies, ASX-listed companies, federal and state government departments and virtually all leading Australian universities.

 

Want to know more about our transcription services?

You can:

• Call us now on 1300 208 040 for immediate pricing and audio file upload instructions
• Check our Rates and Terms
• Complete our Sales Enquiry Form
• Or check our FAQs.