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We proudly remain Australia’s smarter choice in transcription services.


SMARTdocs: The Smarter Choice in Transcription


Why choose SMARTdocs? Since 2001, over four thousand academic, government, legal, and private sector businesses do.


We are 100% Australian-owned and proudly support our domestic workforce of professional Australian transcribers.


We provide research transcription for academics in 38 of Australia’s 40 universities, and are proud to be listed as a preferred supplier by Australia’s leading institutions and Media Access Australia.


Offering all types of transcription you may need, our state-of-the-art service is easy to use, secure, and offers specialist options incl. strict verbatim, legal dictation, medical reports, captioning, SRT, and more – no outsourcing or unreliable machines, and your satisfaction guaranteed


Call us now on 1300 208 040 or complete our enquiry form to get started!


Academic Transcription

One on one Q/A interviews, focus groups, qualitative and quantitative interviews, telephone
interviews, lectures, academic meetings. More about academic transcription

What our clients are saying…

“Thanks again for your services over the last few months. I have been very impressed by the speed, accuracy and quality of the transcriptions. I will certainly be recommending SMARTdocs to our colleagues.”

Carol Hope, NHMRC Trip Fellow, Institute of Health and Biomedical Innovation, QUT

Legal Transcription

Law firm dictation, correspondence, court hearings, court documents, affidavits, workplace investigation interviews, insurance investigations. More about legal transcription

What our clients are saying…

“I cannot speak more highly of the work, the accuracy and the turnaround. I look forward to sending plenty of work your way.”

Peter Hiscock, Peter Hiscock and Partner Pty Ltd

Interview Transcription

One-on-one research interviews, group interviews, social histories, journalists, authors, business, police, insurance and workplace investigations. More about interview transcription

What our clients are saying…

“We have been using SMARTdocs for a number of years now and have consistently been happy with the service that we receive. Transcripts come in often well ahead of time. They are accurate and we are alerted to any issues with the recordings. It is wonderful to have such a reliable, confidential and timely service in the work that we do. Thank you!”

Carla Fotev, Director, Emergency Support Network

Captioning and SRT Transcription

Video editing, webinars, seminars, keynote speakers, panel discussions, presentations, Q and A, podcasts and more. SMARTdocs typists have transcribed online content and media for production companies worldwide.

More about captioning and SRT.


Business and Media Transcription

Meetings, AGM’s, conference calls, panel discussions, Q&A interviews, focus groups, memoirs, oral histories. More about Business and Media Transcription

What our clients are saying…

“Thank you so much for the amazing service your company provides. I will definitely recommend your service to other business owners and will definitely use your services again.”

Carol Hope, NHMRC Trip Fellow, Institute of Health and Biomedical Innovation, QUT

Dictation and Copy Typing

Business correspondence, letters, file notes, reports, presentations, PDF to Word.
More about dictation and copy typing

What our clients are saying…

“Thank you for all your valuable support and effort taken to complete all the voice files uploaded to SMARTdocs, even at short notice. We truly appreciate your professional service and innovative document management system. Keep up the great work – job well done every time – THANK YOU!”

Mariana Podgorski, Australian Services Union, Melbourne


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