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Our Business

Why choose SMARTdocs Transcription Services?

Expertise, accuracy and on-time delivery are important to all our clients. So are confidentiality, integrity and competitive rates.

SMARTdocs Transcription Services deliver all this and more. We’ve been established since 2001, we’re Australian-owned and based, and we take great pride in delivering great work.

We use Australian typists who understand Australian organisations, culture and the vernacular (this is often important for faster, more accurate transcriptions). Our team also includes specialists in other major accents, including Asian, Indian and European.

About 70% of our business is repeat or referral, and we’re a preferred supplier for major organisations. SMARTdocs Transcription Services has built very strong, long-lasting relationships with many clients who trust us as an extension of their own business.

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